Operations · Fractional COO

The operating side of growth, handled with you.

Decision Point’s experience has not only been financial. In businesses like restaurants, that meant the actual day-to-day operations: systems, processes, staffing, vendors, expansion, problem solving and execution.

A Fractional COO brings that experience to your business, so growth does not outrun the people and processes behind it.

What we cover

Day-to-day operations
How the work actually gets done, reviewed and tightened with the people who do it.
Systems and processes
Billing, payroll, purchasing, scheduling and reporting built to handle more volume without losing control.
Staffing
Who you need, when you can afford them, and how the team is organized as the business grows.
Vendors
Suppliers, contracts and terms, negotiated and managed so they work for the business.
Expansion
A second location, a new line or a bigger space, planned operationally as well as financially.
Execution
Priorities turned into a plan, and the plan followed through between meetings.

The numbers tell us what needs attention. Operations determine what happens next.

Why Decision Point offers both. Fractional CFO

What you get

What we take on

  • Operations review and priorities
  • Process and systems improvements
  • Staffing plan and organization
  • Vendor and contract management
  • Expansion and project planning
  • Monthly operating review with the owner

The CFO and COO sides work together. The numbers show where the pressure is. Operations is how it gets relieved.

Financial and operational judgment, from someone who has run the day to day.

Proof

FAQ

Fractional COO, answered

What should I look at before opening a second location?

Start with what the new location has to generate every month to cover its overhead and produce a profit. That break-even number sets the sales targets everything else is measured against.

Then look at cash: what it takes to open, how long until it carries itself, and what the existing business can support in the meantime.

How do I figure out what to focus on next in my business?

We identify what appears to be working and what may need attention, then put together a practical action list and identify who should handle each item.

For ongoing clients, a monthly strategy meeting sets the priorities for the month ahead, and a quarterly review steps back to the bigger picture.

How do I know if I can afford to hire another employee?

Look at the numbers before hiring. We review what the role costs fully loaded, what it has to produce to pay for itself, and what it does to cash in the months before it does.

Sometimes the answer will be yes. Sometimes there will be questions you haven’t considered. And sometimes the numbers may say it isn’t the right time.

Before the next big decision, call.

A 30-minute conversation about where the business is and what you’re weighing. No prep needed.

Schedule a conversation

or call 973-908-2773

Book a decision session

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